Support -- Lamofel

• Email support@lamofel.com. We reply within 2 business days (India time, Monday to Friday).
• Please include: the email on your account, the form's name, and what happened. For a missing message, add roughly when it was sent.
• Check delivery status first: the API and connected AI assistants show for each message whether it was sent, held (the receiving address has not confirmed yet), bounced, or held as spam.
• Account and data requests -- a copy of your data, corrections, deleting your account, or removing you from the waitlist: same address; we act within 30 days.
• Billing: Paddle sends your receipts and handles payments. For refunds, see our refund policy.
• AI assistance: our support is run with the help of AI systems. Piyush Bhatia, who runs Lamofel, is responsible for every answer. If you ask whether you are dealing with an AI, we will tell you the truth.

Complaints (grievance officer)

• Grievance officer: Piyush Bhatia, who runs Lamofel. Email support@lamofel.com.
• Address: on request at support@lamofel.com
• We acknowledge every complaint within 48 hours, send you a copy of your complaint as we recorded it, and resolve it within one month of receiving it.

What changed recently: Changelog.